Quality Policy

We have formulated and introduced our Quality Policy to ensure that our customers receive products and services that fulfil all aspects of their requirements to enable our company, Achilles Seibert GmbH, based in Henstedt-Ulzburg, to meet the increasingly exacting demands of our customers, in terms of reliability, supply guarantee and quality.

We aim to achieve this by:

  • The commitment of all employees to work in accordance with the guidelines of the quality assurance system,
  • a constant effort to achieve quality improvements by immediate remediation of any deviations identified from the quality system,
  • education and training of employees to promote and improve an awareness of quality to enable them to meet the constantly increasing demands from customers,
  • an effective procurement and streamlined warehousing system.

The aim of all the efforts of our staff is to satisfy our customers, who we wish to supply with a high-quality product that meets every expectation, as well as with services extending from qualified advice, the immediate processing of customer enquiries and orders to on-schedule procurement and delivery of customer orders.

Declaration of Principles on the Quality Management System

We have introduced in our company a quality management system in compliance with

DIN EN ISO 9001:2015

to meet contractually agreed customer requirements and to plan, implement and monitor all quality-related activities in our company, and which is also practised throughout the entire company.

The QM documentation, which consists of this QM Handbook and the documents referred to in it, such as procedural instructions and work instructions, is binding for all employees of the company.

The Officer appointed by senior management has the task of guaranteeing that the QM system is upheld, reporting regularly on the performance of the QM system and any necessary improvements (e.g. on the basis of internal audits conducted) and promoting an awareness within the company to meet customers’ requirements. He has the support of senior management and all employees in the company.

The aforementioned measures are intended to put the company’s stated Quality Policy into practice. The Quality Policy acts as a binding guideline for quality-conscious, customer-orientated and responsible action by all employees.

Henstedt-Ulzburg, 1 June 2018

Mr T. Scholle (Management Board & QM Officer)